Course curriculum

  • 1

    Welcome to the course!

    • A message from the instructor

    • Level 5 Advanced Diploma

    • Booking your CIPS Exams

    • Supporting Documentation

    • Study Plan

  • 2

    How to use the Course Materials

    • How to use the Course Materials

    • How-to Lesson

  • 3

    L5M15 Key Models

    • Supplier Preferencing Model

    • Influencing Behaviours Model

    • Active Listening & Questioning Types

    • Mendelow Stakeholder Mapping

    • Positional & Principled Negotiation

    • Building Trust Model

    • High & Low Context Culture

    • Influencing Styles & Tactics

    • Competence Attitude Model

    • Maslow's Hierarchy of Needs

    • Herzberg Two Factor Theory

    • Mullins Causes of Conflict

    • Tuckman's Team Formation

    • Belbin Team Roles

    • Tannenbaum & Schmidt Leadership

    • Likert's Four Systems Management

  • 4

    Level 5 Crossover Topics

    • Level 5 Crossover Topics

  • 5

    Learning Objective #1

    • LO1 Full Slide Deck

    • 1.1.1

    • 1.1.2

    • 1.1.3

    • 1.2.1

    • 1.2.2

    • 1.2.3

    • 1.2.4

    • 1.2.5

    • 1.2.6

    • 1.2.7

    • Tactics Exercise

    • 1.2.8

    • 1.2.9

    • 1.3.1

    • 1.3.2

    • 1.3.3

    • 1.3.4

    • Revision Sheets - LO1

    • Now create your Revision Notes for LO1

  • 6

    Learning Objective #2

    • LO2 Full Slide Deck

    • 2.1.1

    • 2.1.2

    • Trust Exercise

    • 2.1.3

    • 2.1.4

    • 2.2.1

    • 2.2.2

    • Principled Negotiation

    • 2.2.3

    • 2.2.4

    • 2.2.5

    • 2.2.6

    • 2.2.7

    • Revision Sheets LO2

    • Now create your Revision Notes for LO2

  • 7

    Learning Objective #3

    • LO3 Full Slide Deck

    • 3.1.1

    • Cialdini Persuasion Tactics Revision Sheet

    • 3.1.2

    • 3.1.3

    • 3.1.4

    • 3.2.1

    • 3.2.2

    • 3.2.3

    • 3.2.4

    • 3.2.5

    • 3.2.6

    • 3.2.7

    • Revision Sheets - LO3

    • Now create your Revision Notes for LO3

  • 8

    Revision

    • Revision Notes

    • Exam & Revision Techniques

    • Revision Webinar

  • 9

    Next Steps

    • Before you go we would appreciate your feedback...