Course curriculum

  • 1

    Welcome

    • Welcome

    • Induction Checklist
  • 2

    Where to Begin...

    • I’ve signed up what do I do now?

    • How do I access the videos and study resources?

    • What are the two different types of exams?

    • How many exams do I have to sit?

    • Are books included?

    • Do you book my exams for me?
  • 3

    The Study Process...

    • Is there a suggested weekly study plan I can follow?

    • How much time do I really need to study each week?

    • Do I need any special software to access the course?

    • How long do I have access to the system and the support?

    • Is there a recommended order to complete the modules?

    • Can I get reminders for when to study or revise?

    • Can I switch packages if I realise I need more support?

    • Do you help with exam technique or tips?

    • Can I practice answering questions?

    • How long does it take for assignments to be marked?
  • 4

    Diamond Package Questions

    • What do I need for my very first lesson?

    • When are the live sessions?

    • How do I join the live sessions?

    • Do I have access to past sessions or recordings?

    • How does the flipped classroom approach work?

    • Can I attend the day and evening sessions if available?
  • 5

    Contacting Us...

    • If I have any questions, who can I contact?

    • How quickly can I get a response?

    • I don’t understand a concept – how do I get help?

    • How can I book a call with my tutor?

    • Follow us on Socials...
  • 6

    Exams...

    • How do I book my CIPS exam?

    • Where do I check my exam booking?

    • What do I need to do with TestReach?

    • What do I need to do with VICTVS? (Remote Invigilation)

    • What do I need to do on Exam Day?

    • Can I go to the toilet during my exam?

    • I’m sitting a remote exam and cannot get into TestReach

    • I'm sitting a remote exam and cannot get into VICTVS

    • Where will I find my results?

    • Can I cancel my exam?

    • Can you rebook my exams for me after a cancellation?
  • 7

    Key Dates...

    • When are the exam series?

    • When are the results published?

    • How do I know when exam booking opens and closes?

    • Key Dates Calendar 25/26
  • 8

    Prefer to read? Here is your full question download

    • Induction Questions