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Learner Handbook
Policies Handbook
How to use the Course Materials
How-to Lesson
Study Plan
VUCA
Mintzberg Structures
Organisational Metaphors
STEEPLED
Administrative Approach - Fayol
Scientific Management - Taylor
Bureaucratic Approach - Weber
Model of Organisational Balance
Systems Approach
Contingency Approaches
Postmodernism Approaches
Human Relations Approach
Distributed Leadership
Lewin's Leadership Styles
Hofstede's Cultural Types
Harrison & Handy's Cultural Types
Emotional Intelligence
Big 5 Personality Model (OCEAN)
Nonaka-Takuchi Model (SECI)
Kolb Learning Cycle
Herzberg Two Factor Theory
Maslow Hierarchy of Needs
Vroom's Expectancy Theory
Equity Theory JS Adams
Hackman & Oldham Job Satisfaction Model
Characteristics of Effective Teams
Tuckman's Team Development Stages
Belbin's Team Roles
Robbins Conflict Resolution Model
Thomas Kilman Conflict Model
Kubler Ross Change Curve
Action Research
Mendelow's Stakeholder Mapping Matrix
French & Raven Power Model
Training Needs Analysis
5 C's of Communication
Level 5 Crossover Topics
LO1 - Learning Outcomes You Could Be Asked About
LO1 Full Slide Deck
1.1 Test Questions
1.1.1 Behaviour of individuals
1.1.2 Organisational structure and the impact on team behaviour
1.1.3 Impact of organisational structures on the process of management
1.1.4 Organisational metaphors
1.1.5 Impact of the psychological contract in managing individuals
1.1.6 STEEPLED factors influencing organisational behaviour
1.2 Test Questions
1.2.1 Administrative approach
1.2.2 Scientific management approach
1.2.3 Bureaucratic approach
1.3 Test Questions
1.3.1 Organisations as a ‘socio-technical’ system
1.3.2 The systems approach to organisational behaviour
1.3.3 The contingency approach
Situational Leadership - Contingency Theory
1.3.4 Postmodernism in organisations
1.3.5 Human relations approach
1.3.6 Management and distributed leadership
1.4 Test Questions
1.4.1 The role of individuals
1.4.2 The role of teams and groups
1.4.3 The role of the organisation
1.4.4 The cultural environment and methodologies for assessing cultural types
Revision Sheets - LO1
Organisational Behaviour Question Guidance
Assignment 1 - LO1
Now create your Revision Notes LO1
Reading the Question
Planning
Structure
Answering the Question
Distinction Essay
Timing
LO2 - Learning Outcomes You Could Be Asked About
LO2 Full Slide Deck
2.1 Test Questions
LO2 Intro
2.1.1 The differences among individuals
2.1.2 The value and importance of diversity in organisations
2.1.3 Approaches to the measurement of individuals' characteristics for the purposes of development
2.1.4 Emotional intelligence - insight into how people think and behave
2.2 Test Questions
2.2.1 Knowledge: how knowledge is created and codified
Tacit vs Explicit
2.2.2 Organisational requirements and resources for effective learning
2.2.3 The dispositions of individuals for effective learning: curiosity, motivation, resilience, selfawareness
2.2.4 Learning as a formal and spontaneous process
2.2.5 Behavioural and cognitive theories of learning
2.2.6 Importance and benefits of learning
2.3 Test Questions
2.3.1 Definition of motivation
2.3.2 Extrinsic and intrinsic motivation
2.3.3 Frustration-induced and constructive behaviours
2.3.4 Content theories of motivation
2.3.5 Process theories of motivation
2.4 Test Questions
2.4.1 The dimensions of job satisfaction
2.4.2 Alienation at work
2.4.3 Approaches to job design, enlargement, and enrichment
2.4.4 Flexible working arrangements
2.4.5 Collaboration and teamwork
Revision Sheets LO2
Assignment 2 - LO2
Now create your Revision Notes LO2
LO3 - Learning Outcomes You Could Be Asked About
LO3 Full Slide Deck
3.1 Test Questions
3.1.1 Group vision, values, norms, and alignment
3.1.2 Groups, teams, and teamwork
3.1.3 Formal and informal groups
3.2 Test Questions
3.2.1 Considerations and characteristics of effective groups and teams: the size of the group, capability of the members, the nature of the task, physical setting, communications, and the use of technology
Mike Woodcock Effective Teams
3.2.2 Theories relating to the stages of group/team development
3.2.3 Individual strengths and team roles
3.2.4 Self-managed work groups/teams
3.2.5 Considerations for virtual teams and remote working
3.2.6 The benefits of diverse teams
3.2.7 Managing conflict
3.3 Test Questions
3.3.1 Definition and importance of team development
3.3.2 Embedding learning into team development
3.3.3 Role congruence and incongruence
3.3.4 The case for disbanding or merging teams and methods to manage the change
Assignment 3 - LO3
Revision Sheets - LO3
Now create your Revision Notes LO3
LO4 - Learning Outcomes You Could Be Asked About
LO4 Full Slide Deck
4.1 Test Questions
4.1.1 The scope of the procurement and supply operation
4.1.2 Methods for identifying the relevant knowledge, skills, and behaviours required
4.1.3 The business case for developing teams
4.2 Test Questions
4.2.1 The impact of different roles in stakeholder relationships
4.2.2 Stakeholder management as a team approach
4.2.3 Building and maintaining trust with stakeholders
4.2.4 Collaboration for mutually beneficial stakeholder relationships
4.3 Test Questions
4.3.1 The need for lifelong learning in procurement and supply
4.3.2 Sharing knowledge of procurement and supply practice with stakeholders
4.3.3 Embedding a learning culture within a procurement and supply function
4.3.4 Responsibility for professional development
4.4 Test Questions
4.4.1 The importance of being unbiased in procurement and supply activities
4.4.2 Effective listening and communication
4.4.3 Use of curiosity and creative thinking to solve problems
4.4.4 Reflective activities
Assignment 4 - LO4
Revision Sheets - LO4
Now create your Revision Notes LO4
L5M1 Mock Exam Q1
L5M1 Mock Exam Q2
L5M1 Mock Exam Q3
L5M1 Mock Exam Q4
Exam Technique Slide Deck
Exam Techniques & Revision
Mock Exam
L5M1 LO1 7th Oct - Cohort 1
L5M1 Lesson 1 Recording
Lesson 1 Slide Deck
L5M1 LO2 14th Oct - Cohort 1
Lesson 2 Recording
Lesson 2 Slide Deck
L5M1 LO3 21st Oct - Cohort 1
L5M1 LO4 28th Oct - Cohort 1
L5M1 Revision Lesson 4th Nov - Cohort 1
L5M1 LO1 7th Oct - Cohort 2
Lesson 1 Slide Deck
L5M1 LO2 14th Oct - Cohort 2
Lesson 2 Slide Deck
L5M1 LO3 21st Oct - Cohort 2
L5M1 LO4 28th Oct - Cohort 2
L5M1 Revision Lesson 4th Nov - Cohort 2
L5M1 LO1 7th Oct - PM Class
Lesson 1 Slide Deck
Lesson 1 Evening Recording
L5M1 LO2 14th Oct - PM Class
Lesson 2 Evening Class Recording
Lesson 2 Slide Deck
L5M1 LO3 21st Oct - PM Class
L5M1 LO4 28th Oct - PM Class
L5M1 Revision Lesson 4th Nov - PM Class
FULL LO1
FULL LO2
FULL LO3
FULL LO4
1.1.1
1.1.2
1.1.3
1.1.4
1.1.5
1.1.6
1.2.1
1.2.2
1.2.3
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
1.3.6
1.4.1
1.4.2
1.4.3
LO2 INTRO
2.1.1
2.1.4
2.2.1
2.2.2
2.2.3
2.2.6
3.1.1
3.1.2
3.1.3
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
3.2.7
3.3.1
3.3.2
3.3.3
3.3.4
4.1.1
4.1.2
4.1.3
4.2.1
4.2.2
4.2.3
4.2.4
4.3.1
4.3.2
4.3.3
4.3.4
4.4.1
4.4.2
4.4.3
4.4.4
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Lesson 1 Recording
Lesson 1 Audio Recording
Lesson 2 Recording
Lesson 2 Audio Recording
Lesson 3 Recording
Lesson 3 Audio Recording
Lesson 4 Recording
Lesson 4 Audio Recording
Revision Session Recording
Revision Session Audio Recording
